FAQ

Absolutely! We work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.

You can cancel your subscription anytime in your account. Once the subscription is cancelled, you will not be charged next month. You will continue to have access to your account until your current subscription expires.

Currently, we offer plans of 1, 3, 6 and 12 months subscription. You can upgrade or cancel your account at any time with no further obligation.

Yes. Go to the billing section under settings menu and update your payment information.

Unfortunately, not. We do not issue full or partial refunds for any reason.

Of course! We offer 14 Days free trial to anyone who wants to try our service.

No. There is no setup fees on any of our plans. However, you will need to purchase the developer account subscription for Android and / or iOS Application If you have enrolled for Business or Enterprise plan.

No. You can sign up and use Wemplify for 14 days without entering your payment details. At the end of your trial, or when you decide to launch your store, you will need to pick a plan and enter your payment details.

Yes. If you ever decide that Wemplify isn’t the best ecommerce platform for your business, simply cancel your account.

Yes. You can purchase a domain name within Wemplify, or use an existing one that you own. We also provide a free mywemplify.com domain name to all stores on sign up.

Wemplify includes secure, unlimited ecommerce hosting on all plans.

Yes, we offer a discount on plans with higher duration, when they are paid upfront.

Absolutely! You can upgrade or downgrade your plan at any time.

No, There are no charges on any transaction made on your website.

Yes, Wemplify supports many third party payment providers.

If you have subscribed for Business or Enterprise plan, then you will be asked to fill the required information in order to submit the app on play store or app store.